COMMITTED TO THE HIGHEST LEVEL OF CUSTOMER SATISFACTION.

The Pearl Lifetime Warranty is a statement of confidence to our customers to the reliability of Pearl high-end products. Pearl high-end drums are designed and manufactured to the highest standards in quality, style, appearance and playing performance. This lifetime warranty reflects a tradition of excellence and a commitment to superior engineering and craftsmanship dedicated to you, the drummer. The Pearl lifetime warranty is our pledge to you that we will proudly stand behind our product for as long as you own it. Buy it once, play it for life.

LIFETIME WARRANTY

• Drum Set wood and metal shells for the Lifetime of the Original Owner, applicable to the following series: Masterworks, Reference One, Masters Maple/Gum, Masters Maple Pure, Masters Maple
• The LIFETIME WARRANTY applies to the aforementioned Pearl products purchased from May 26th 2023.

This Warranty Does Not Cover

• Normal wear and tear.
• Improper assembly.
• Improper follow-up maintenance or repair.
• Installation of non-genuine Pearl parts or components.
• Instruments that have been sold as "B-Stock", sold as second-hand, or resold contrary to EU export regulations.
• Instruments that have been altered, modified or have been damaged through misuse, negligence, improper operation or accidents.
• Instruments subjected to abnormal strain, neglect, abuse, modification or exposure to extreme variances in temperature or humidity.
• Instruments whose trademark, name or identification number has been changed or removed.
• Drum parts plated in Black Chrome, Gold, Satin Chrome, Nickel and Black Nickel.
• Consumables such as but not limited to: heads, beaters, springs, straps, slings, wire snares, cable snares, gut snares, cords/straps, bass drum hoop protectors, wheels and casters.

Owner’s Responsibility

It is important that the owner/user be familiar with the proper maintenance and use of their Pearl instrument. Keep this warranty and proof of purchase in a safe place. Be prepared to provide purchase information to avoid undue difficulties in determining eligibility for warranty protection.

How To Obtain Warranty Service

Warranty service may be obtained by first notifying the Pearl dealer from which the product was originally purchased. Upon notification, the Pearl dealer must obtain Return Authorization from the Pearl Customer Service Department. This number must be written plainly on the outside of the package or the returned shipping carton will be refused. Returned merchandise must be accompanied by a copy of the original sales receipt. All freight to and from Pearl is to be paid by the customer.

Warranty Limitations

This Warranty is exclusive and made in lieu of all other warranties, and all implied warranties, including without limitation any warranties of merchantability or of fitness for a particular purpose which are hereby expressly disclaimed. In no event will responsibility be accepted for incidental or consequential damages of any nature whatsoever. This warranty gives you specific legal rights and you may also have other rights which vary from country to country.

Note: This WARRANTY applies to the European Economic Area only and may vary in other countries.